How to Disrupt Your Regularly Scheduled Programming

Coach Brad Stevens’ Unexpected Move is Your Power-Move

It’s May 10th at the very end of the 3rd quarter of Celtics Game 5 in Boston when Washington Wizard Kelly Oubre Jr. finds himself at the free throw line – and MISSES.

Even if you’re not an NBA fan, let alone how *enthusiastic* Boston fans can be, you probably know unsportsmanlike conduct can get ugly. And the well-documented charge by Oubre of Boston's (undeserving) Olynyk two games earlier in the Playoff series was a textbook example.

It's now Game 5, tied at 2-2. The Celtics have returned home and are ready to prove themselves. They do so immediately, establishing a +/- 20 point lead in the first few minutes of the game.

Celtics fans had been charged up from the get-go, anti-Oubre chants further amplifying things well before he was even put into the game in the 2nd half.

It’s easy to argue it wasn’t necessary for Brad Stevens to make a lineup change right after Oubre misses that first free throw. But without missing a beat, right as the Garden explodes with joy over Oubre’s miss, Stevens sends Kelly Olynyk in.

The place detonates.

Timing is often an important part of the equation. You must also know your audience, which Stevens clearly does. There’s also something big to be said for giving people even more of the same (e.g. what they expect or crave from your product) – in this case, another intense emotional charge.
 

And – newsflash Event Managers! – nailing the timing doesn’t mean you have to be 100% planned. You can’t be afraid to be spontaneous when the opportunity presents itself.
 

[Rebecca S.] I know all too well that that lesson can go against the grain. I shocked myself, in fact, at the revelation as I caught my breath and sat back down at TD Garden. The event planning niche my team and I occupy is one that celebrates customization; Pour Favor Wine Events is not the bento-box of wine tasting events. 90% of what we do is carefully orchestrated to reinforce our client’s brand or culture. That takes even more planning.

At the same time, I couldn't help but pause... We’ve been at this for 9+ years. We have an incredible roster of partners, a rich skill-set among our staff members (beyond the obvious wine knowledge required) and have curated myriad events – we have a lot of inspiration to draw from. We could develop and implement a still-customized event pretty quickly.

It seems then, if you:

1)      Know your audience and

2)      Have a great supporting cast, whether your planning team or network of partners, and

3)      Are clear on your brand identity and/or event goals, you are in a clutch position.

The Stevens Take-Away?   Don’t hesitate to take advantage of the moment, and strike while the iron is hot to super-charge your own “fan base”, aka customers or guests, with a memorable event. Otherwise, the opportunity might pass you by.
 

We’re HERE when you need us.

Are You Maximizing Your Event’s Impact? Tricks to Turning Things Inside - OUT

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image c/o LinetLinen.com

Whoops! You’ve just pulled your favorite top out of the delicate cycle and it’s inside out – fresh and loveable, but not quite ready to turn heads. With one quick adjustment you’re all set.

“Culture becomes real, such that employees often will share their company experience with others – hint: your (potential) customers.”

We've discovered companies that develop and reinforce a collaborative, fit culture from within are better positioned to pay it forward. Their approach internally allows them to turn what they do inside out, too, to reach customers—engaging them more memorably—because it is rather effortless to do so.

Aligning events with your values and the type of culture you have (or would like to have) means employees leave proud of what they do, who they do it with, and what they do it for. Values become more than a quip on a mug. Culture becomes real, such that employees often will share their company experience with others – hint: your (potential) customers.

Internal events then are also external, whether intrinsically or more deliberately (in terms of your guest list).
 

Let’s take a growing tech company in Boston for example.

Despite finding an exciting new space to relocate their operations, the custom buildout was faced with myriad challenges. What was set to be a late spring move-in became an autumnal hope. The leadership team tasked their support staff with reimagining their holiday party. Rather than taking things off-site to a well-vetted (aka trusted, surprise-free) venue, they embraced their core values of innovation and experimentation:

1.   The event would be hosted in-house, no matter how finished, in the new space.

2.   Rather than keeping their invite list internal, the company leveraged the event as an Open House celebration that included customers, prospects and partners as well as employees.

3.   They embraced the (on-going) element of surprise, making that core to the event. Invited to help, we proposed curating a truly unique, experimentation-rich wine tasting experience that not only underscored their event goals, but showcased their culture in a hands-on, unforgettable way. [Ask us how.]

How can you dial things so that your event can’t help but WOW?
 

Be Deliberate.  
Just like an architect builds from the ground up, so should your event. If your employees are sharing their day-to-day worklife experience, make your event a reflection of that experience, too.
 

Be Subtle.  
Events that maximize the opportunity to pay themselves forward, are authentic – culture-infused and value-based, but not overworked. Don’t be creative for creativity’s sake. Find natural ways to reinforce your culture through your event. In our experience, less is often more.
 

Get Personal.  
Creating an experience that can be personalized is a technique we use to help folks engage on a meaningful level. An attendee's event experience should be organic and seamless, or about them. Customers or prospects included in your events shouldn’t feel like they are being sold – whether a specific product, or your brand as a whole. And if it’s an employee event innately (not necessarily directly) celebrate your team first, their work and their accomplishments. This is not a time to promote the company.

“... folks invest in you/your brand because it feels natural; employees offer their best because they want to.”

All those who participate are simply along for the ride, and it should feel that way. Later, folks (continue to) invest in you/your brand because it feels natural; employees offer their best because they want to.

In other words, shared experiences are a wonderful way to dial things in personally, and leave a winning impression.

Certainly events are a wonderful way to celebrate, boost company culture, and reinforce camaraderie – and there is value in this alone. But why have the value end there or the impact expire with the evening? Let what you stand for become your muse, your WOW factor. Then invite folks in to experience organically why your company is unique.
 

Remember, attendees should leave the event feeling connected to the experience – and your team and your brand – in their own way. By setting the tone with subtle reflections of your culture, you can then create organic opportunities for people to connect. In so doing, your event will go from a single time, day and place on your guests’ calendar, to a memorable experience that leaves them wanting to participate and engage again and again.

1 Fresh Approach to Event Planning Your Colleagues are Begging For

From food trucks to Food Network, phrases like “liquid nitrogen” and “farm to fork” are becoming part of regular conversation and sought after by more than just foodies. Our food interests are not only piqued, but our tastes diversifying. Craft beer is a ‘thing’ (whoop!), Mixology an art form (finally!), and creative ideas for mixing up the party the norm.

Have The Guts to Pour Outside the Lines

A-typical is the new typical. And it’s awesome.

But there is always an exception to the rule. There is one thing you can pretty much count on when it comes to conferences and receptions: the same-old-same wine “selection”.

Even with testaments like demand for Pour Favor's services and the least expected folks mixing it up to tap this growing, wine-curious market, networking events and conferences we attend are like megaphones for the status quo. The tension between innovation and typicity is palpable!

Why don't more of these events push the wine envelope? Here's our educated guess:

1. Something has to be “safe”. Going with generic, dime a dozen offerings takes the ‘white gloves’ off of a category that historically is perceived as unapproachable –at least what’s on the bar is familiar and has the social stamp of approval, right?
    
2. When it comes to planning big events at hotels and conference centers in particular, you have to fight to work with any wines NOT on the venue’s official wine list. This is a big deal, a giant practical reality for us planners. Event planning is hard enough!

Safe + Easy = Status Quo

Offering fresh ideas and working them to fruition always takes more effort. You know that. You also know the reward is so worth it. Creativity and the element of surprise is key to staying relevant, drawing a crowd and… trending! It’s time to push back on what is offered and let interest and enthusiasm for Imagination infiltrate this aspect as well.

Here’s how:

• Research.   Even if (or, perhaps especially if) you are into wine, solicit the help of pros. Your palate and preferences are still your own, and you’re still catering to a crowd. Wine Buyers can help you identify non-commercial wines that are: a. Crowd-pleasing by nature; b. Budget-friendly (whatever budget you are working with – a wine’s price isn’t necessarily an indicator of quality!); and, if you aren’t hosting at your office, c. Easily available to restaurants and venues alike. Choose a fine wine shop (or two) with a reputation for being approachable. Let them know you want to mix things up at your next event and the criteria (above) that you have. Talk with them about the wines they then recommend – bring them home to taste them (ideally opening/tasting the wines with them also, if they allow it). Be sure to ask what about a given wine makes it party-friendly, why their customers get excited and keep coming back for more.

• Explore.  Don’t be afraid of wines/grapes you’ve never heard of. This is often where the fun really begins; offering guests wines they are (also) unfamiliar with means they have no preconceived notions, and can just enjoy the experience. This is what makes your research so valuable, and gives you bonus Creativity Points!

• Apply your findings.  If you aren’t hosting at your office and can’t just have your new favorite wine shop deliver the wines you need, push back with the Hotel/Conference Center Sales Manager you are working with. S/He will be your best advocate to ensure the Food & Beverage team secure the wines you want for your affair. If the wines are available in your market (as your research should have confirmed!), they should be able to bring them in for your event. Push them to do so – the customer is always right, right?

Like any event you’ve planned, doing the legwork up front and finding partners you can trust – from the wine shop who knows their stuff, to the venue(s) that will support your creative approach – will make for even easier planning down the line.

To be any kind of trailblazer, it only takes one thing: Guts! Seek out unconventional, approachable wines. Your guests will thank you. #trending

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